Provider News Feed

A preview of our revised Florida Healthy Kids Provider Manual is now available. This revised version will go live in early March 2024 and be effective from February 1, 2024. As always, the current Florida Healthy Kids Provider Manual is accessible at https://manuals.mcna.net/fhkc. Please contact your Provider Relations Representative with any questions.

MCNA has adopted new Clinical Practice Guidelines (CPGs). Our approved CPGs can be downloaded from the "Support and Downloads" page in the Provider Portal, or from MCNA's website.

MCNA would like to inform you about changes to CDT service codes and their nomenclature that may affect your office. The American Dental Association’s (ADA’s) updates to service codes for 2024 went into effect on January 1, 2024. Please read our provider bulletin to learn more. 

The Winter 2023 issue of MCNA's provider newsletter, Dental Details, is now available! Check your email or download the latest issue.

In this issue:

• Holiday Greetings from MCNA
• Anxiety Reduction Tips for Your Office
• Strategies to Improve Dental Recall Appointments
• MCNA's Quality Improvement Program
• Question of the Quarter

If you are not subscribed to receive the newsletter each quarter, you can easily sign up by clicking "Manage Your Mailing List" in your Provider Portal account. We also recommend that you check your Mailing List often to ensure the email addresses for your office are up-to-date.

The Fall 2023 issue of MCNA's provider newsletter, Dental Details, is now available! Check your email or download the latest issue.

In this issue:

• New Clinical Practice Guidelines
• MCNA's Member Education Goals and Resources
• Strategies to Improve Communication with Patients
• Question of the Quarter

If you are not subscribed to receive the newsletter each quarter, you can easily sign up by clicking "Manage Your Mailing List" in your Provider Portal account. We also recommend that you check your Mailing List often to ensure the email addresses for your office are up-to-date.

In March of 2022, the Agency for Health Care Administration (AHCA) informed providers of the mandate that requires all health care professionals seeing Medicaid enrollees to have specific information when filing claims. Please read our provider bulletin to learn more about these important requirements.

MCNA has adopted new Clinical Practice Guidelines (CPGs). Our approved CPGs can be download from the Support and Downloads page in the Provider Portal, or from MCNA's website.

As of June 27, 2023, two-factor authentication (2FA) is now required to log in to your Provider Portal account. This step adds an extra layer of security and helps to prevent unauthorized access. Please read our FAQ and step-by-step guide to learn more.

The Summer 2023 issue of MCNA's provider newsletter, Dental Details, is now available! Check your email or download the latest issue.

In this issue:

• Compliance with Marketing Guidelines
• New on Portal: Patient Control Number Field
• Question of the Quarter

If you are not subscribed to receive the newsletter each quarter, you can easily sign up by clicking "Manage Your Mailing List" in your Provider Portal account. We also recommend that you check your Mailing List often to ensure the email addresses for your office are up-to-date.

We are making a change to the way you access your Provider Portal account to add an extra layer of security and prevent unauthorized access. Starting the evening of June 27, two-factor authentication (2FA) will be a required step when you log in. Please read our FAQ to learn more.